SuccedoDelete your Succedo account
You can delete your account at any time. Your progress on your phone stays until you delete the app.
In the app (fastest)
Open the menu, tap Account, then Delete account. Your account is deleted from our server straight away.
Without the app
Write to [email protected] from the e-mail address of your account (if you sign in with Google: your Google address) with the subject “Delete my account”. We delete it within 30 days, usually much sooner, and confirm by e-mail. If we cannot tell that the request comes from you, we ask one question first.
What is deleted
- Your account: e-mail address, password and sign-in data, including what Google sent if you signed in with Google
- Your username, friend ID, profile photo and looks
- Your cloud save, friends and requests, activities, reactions and comments
- Your teams, items and the daily usage rows
What stays, and for how long
- Your progress on your phone, until you delete the app
- Totals with no player in them, for example how many players used a feature on a day
- Reports you sent about other players or translations, without your name, so we can still act on them
- Crash reports at Sentry, which never contain your name or account: deleted after 90 days at most
- Texts and photos sent for an AI check: Anthropic deletes them within 30 days
- A Succedo Plus subscription keeps running until you cancel it in Google Play or the App Store
Details are in the privacy policy.